https://raredvds.net may, but are under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://raredvds.net may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check product description before making a purchase ( in the form of video overviews, demo links, product samples, screenshots) of each type of product offered before making a purchase.
Return -If the product does not meet with customer satisfaction or any above-mentioned issues, the Customer can always file a return request via MY ACCOUNT, if the item has any defect or damages you may not have to return the product to get a Refund. If customer wish to have new product in case received product have issues , we’re happy to replace it by without any chargers.
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